Question 1

How do I know you won't scam me?

Accepted Answer

You pay through PayPal Goods & Services, so you're covered by PayPal buyer protection. You approve the price before we buy, we send real proof pics before shipping, and every order goes out tracked. If something's wrong, you're refunded.

Question 2

What cards can you actually find?

Accepted Answer

If it exists on the Korean market, we go after it — album pulls, pre-order benefits (POB), fansign and fansite cards, and older eras. Send us the exact photo and version and we'll tell you straight if it's possible and what it'll cost.

Question 3

How much is shipping and how long does it take?

Accepted Answer

Photocards are light and flat, so shipping is cheap. We use tracked/registered mail from Korea — typically about 1–3 weeks depending on your country. You'll get the exact quote and a tracking number.

Question 4

What if you can't find my card?

Accepted Answer

Then you pay nothing. If we can't source it, you get a full refund — always. You only ever pay once we've confirmed the card and you've approved the price.

Question 5

Which groups do you cover?

Accepted Answer

All of them — BTS, BLACKPINK, IVE, NewJeans, SEVENTEEN, aespa, TWICE, Stray Kids, LE SSERAFIM, ENHYPEN and every group in between. Rookie or legend, if there are cards, we can hunt them.

Question 6

How do I pay?

Accepted Answer

PayPal (Goods & Services). We quote you the card price plus a small flat service fee plus real shipping. You approve, you pay, we buy. No hidden markup on the card itself.

Hearts2Hearts Carmen Photocard

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